Shipping policy

Shipping Policy

At Infinity Goods, we strive to deliver a seamless shopping experience.

3.1 Shipping Coverage

  • We ship worldwide. Some countries may have restrictions.

3.2 Order Processing Time

  • Orders processed within 1–3 business days.

3.3 Estimated Shipping Time

  • United States: 7–15 business days
  • Canada: 10–20 business days
  • Europe: 10–20 business days
  • Australia & New Zealand: 10–25 business days
  • Rest of the World: 15–30 business days

Note: Shipping times are estimates and may be affected by customs, weather, or other factors.

3.4 Shipping Confirmation and Tracking

  • You will receive a tracking email 2–5 business days after dispatch.

3.5 Customs, Duties, and Taxes

  • Customers are responsible for customs, import taxes, or duties.

3.6 Lost or Delayed Packages

  • We are not responsible for delays caused by carriers or customs.
  • Contact infinitygoods198@gmail.com for assistance.

3.7 Incorrect or Incomplete Address

  • Ensure your shipping address is correct; incorrect addresses are the customer’s responsibility.

3.8 Contact

  • Email: infinitygoods198@gmail.com
  • Phone: 260-443-5161
  • Address: 110 W. Wayne St, 12th Floor, Fort Wayne, IN 46802